Every WhatsApp customer answered in under a minute.
Answer every WhatsApp customer in under a minute and take payment in the chat, 14 days after Meta approves your account. For hotels, short-lets, pharmacies, schools, clinics, retailers and logistics companies.
- Fixed price
- Fixed date
- You own everything
Sound familiar?
Your customers are waiting on WhatsApp
“Staff answer the same price and availability questions all day.”
“Messages that arrive at night are cold by morning.”
“Leads get lost in chats nobody can search.”
“Payment means sending account details and chasing a screenshot.”
How it works
From approval to answering customers
Get your account approved
We help you apply for the official WhatsApp Business Platform. Meta reviews it. The 14 days start when Meta approves your account.
Connect your live data
Prices, stock, availability, fees and order status, from a Dafe system or the one you already use.
Set the rules and test
We agree what it may answer, when it must hand over and how it speaks to your customers.
Go live with your team
Your staff see every conversation and can step in at any time, with full history.
Fixed price · Fixed date · You own everything
The detail
What it does
- Answers routine questions from live data: prices, stock, availability, fees and order status
- Takes orders and bookings
- Sends Paystack or Flutterwave payment links and confirms payment
- Captures every lead
- Sends reminders and follow-ups
- Understands Nigerian English and Pidgin
- Hands over to your staff with full history
The proof
Built on software businesses already run on
- 200+ businesses use Dafe's HRM, School Management, hotel, inventory and pharmacy systems
- Connects directly to those systems, or integrates with yours
- Runs on the official WhatsApp Business Platform
- 4.9 overall client rating
“The seamless integration with our existing systems improved our workflow efficiency by 30% within the first month. The support team is always prompt and professional…”
The terms
What you can hold us to
- It won't give clinical, legal or financial advice.
- It won't handle complaints without a human.
- It won't guess. If it doesn't know, it hands over.
- Pharmacies: it shares stock and order information only, never medical advice.
- Schools: where children's data is involved, parental consent applies under the NDPA.
- One-time fee, plus optional annual support. Never per user.
- Apple, Google and Meta set their own review times, which are outside our control.
- This is general information, not legal advice.
This is for you if
- You get a steady flow of WhatsApp enquiries
- Your answers depend on prices, stock, bookings or fees that change
- You'd like customers to be able to pay inside the chat
This isn't for you if
- Most of your conversations need clinical, legal or financial judgement
- You receive only a few messages a week
- You want to send bulk promotional messages
Common questions
Questions about the AI Sales & Support Agent
When does it hand over to my team?+
Whenever it doesn't know the answer, whenever a customer complains or asks for a person, and whenever a question needs clinical, legal or financial judgement. Your staff get the full conversation.
Does it understand Pidgin?+
Yes. It understands Nigerian English and Pidgin. We test it with the kinds of messages your customers really send before it goes live.
Why does the 14 days start after Meta's approval?+
The agent runs on the official WhatsApp Business Platform, and Meta reviews each account. Meta sets its own review times, so we count our 14 days from approval.
Will it work with my current system?+
It connects directly to Dafe's hotel, school, inventory and pharmacy systems, and we can integrate it with others. We'll confirm what's possible before you commit.
Do you charge per user?+
No. It's a one-time fee plus optional annual support, so your costs don't grow as your staff numbers do.
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